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Frequently Asked Questions

1 - Can anyone make a purchase on www.huntoffice.ie?
Yes, whether you are a private individual or business you can purchase items on this website. Check out some great reasons why you should buy from Huntoffice.ie

2 - When will my order be delivered?
Stocked stationery items will be delivered in 1 to 2 business days
Stocked furniture and bulky items requiring special delivery will be delivered in 2 to 5 business days
Non stocked items may take up to 30 business days to be delivered

3 - How do I pay for my order?
We accept payment by Visa, Visa Debit, Mastercard and Visa Purchasing Cards. We also offer a 30 Day Credit account for business customers only.

4 - If I Choose "Bank Transfer" Payment Option In The Check-Out , What Are The Bank Transfer Details I Should Use To Make A Payment?
Please send your payment to:

Account Name: Hunt Office Tech Ltd
Sort Code: 90-43-76
Account Number: 53132445
IBAN No.: IE 37 BOFI 9043 7653 1324 45
SWIFT CODE: BOFIIE2D
Please use your Account Number and Order ID as a reference.

5 - Will I need to sign for the parcel when it is delivered?
Yes, all items are delivered by courier and will need to be signed for

6 - I am not in during the day, where will my goods be left?
All items need to be signed for. We advise you to get the goods sent to your work address or sent to someone who will be in during the day.

7 - My parcel/goods are damaged, what should I do?
Please call us on 1890 771100 or click here to email us.

8 - What is the "Cooling Off" period?
The "cooling off" period is a period you have as an online consumer in which to make up your mind if you want the goods or not.
By law, this "cooling off" period expires 14 days after the day you received your goods. However, if this period expires on a non-working day, your deadline is extended till the next working day.

To exercise your right of withdrawal, you must unequivocally advise us of your decision to withdraw from the purchase. You can do this, for example, by adding a written statement to the goods that you are returning by post, or by sending a fax or e-mail. It is not enough to just send the goods back.

We will refund your order including any delivery charges you paid when you made your purchase. However, if you requested priority delivery we will refund the cost of standard delivery. When returning the goods the customer is responsible for the cost and for organising the returning of goods.

All goods must be packaged correctly and securely preventing the product and retail packaging from damage during transit. Please do not put packaging tape on retail packaging as this will make the product unsaleable. We generally advise to cover the product and retail packaging with a plastic bag, then protect with bubble wrap and place in a mailing box or envelope ensuring the product fits correctly into the packing box or envelope with no voids. Voids can allow the packing box to be crushed and allow movement and shifting of the contents.

When availing of the cooling off period, you may not use goods that you have received before deciding to withdraw from the purchase. The right to withdraw exists to allow you to examine the product in the same way as you would in a shop, not to give you 14 days free use. All goods being returned must be in resaleable condition including any retail packaging.

9 - How do I return an item?
Please call 1890 771100 to arrange a return.
Please ensure that the item is in its original packaging, is unopened and in a resaleable condition.
Damaged, faulty products and shortages need to be immediately brought to our attention.
Due to health and safety regulations the following can not be returned: food or beverage goods, biscuits, coffee or water, clothing, safety clothing, footwear, safety footwear, socks etc.

 10 - Delivery Shortages
On receipt of your order, prior to signing for your goods, please carefully check the supporting delivery note supplied by the carrier to ensure that the contents of your delivery corresponds to the items mentioned on the delivery note/packing slip.  No responsibility can be accepted afterwards for short delivery if there is a discrepancy.  All shortages must be reported by email to HuntOffice within 24 hours.  Claims for shortages must be supported by the carrier’s proof of delivery note on which the goods have been signed for as short.


11 - How To Prevent Your Shopping Cart From Emptying?
If you have experienced problems where your shopping cart keeps emptying and logging you out of your account, try using a different browser i.e. Chrome, Internet Explorer, Firefox etc. For optimal performance and speed use our site with Google Chrome - click here to use download Google Chrome.

Alternatively please follow the instructions below which should resolve the problem. If the problem persists please feel free to call us, we can either assist you or take the order over the phone.

For our shopping cart to remember what items you have added to your basket our website uses "cookies". Cookies are small files or pieces of information which are stored by your web browser. So when you revisit a site or page, the page served is particular to you i.e. items recently viewed, items in basket etc.

• To test if cookies are enabled on your browser click test cookies
• To enable cookies for Internet Explorer click enable Internet Explorer cookies
• To enable cookies for Firefox click enable Firefox cookies
• To enable cookies for Google Chrome click enable Google Chrome cookies

Another reason why your cookies are being blocked may be due to a firewall, adware or spyware program. To prevent these programs from blocking your cookies, try to shut down the program while using our site, or changing your settings to allow cookies (For all sites or just for www.huntoffice.ie).

If you are a business and have a dedicated IT dept, please contact your IT dept to request that www.huntoffice.ie is added to your allowed cookies list.

12 - What Is Huntoffice Technology Ltd Registration & VAT Number?
Company Registration Number - Registered in Ireland No. 314617
VAT Number - IE 6334617 J