HP 1 year Post Warranty NBD onsite Hardware Support w/Defective Media Retention for DesignJet Z6800
- Remote problem diagnosis and support
- Next business day<sup>[1]</sup> onsite hardware support
- Replacement parts and materials included
- Formal escalation procedures and management
- Access to electronic support information and tools
- HP remote system access and support
- Defective media retention
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Product Specification
- Product Code
- H44525190
- Manufacturer Ref
- U1ZT2PE
Product Details
- HP 1 year Post Warranty NBD onsite Hardware Support w/Defective Media Retention for DesignJet Z6800
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next day, help is there when you need it—so you can get back to work.
- We’ll be there the next business day[1]
In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.[1] - Support you can count on
Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support. - Help is on the line – or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person. - Stay in control of your data
Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
Specifications
| Features | |
|---|---|
| Number of years | 1 year(s) |
| Type | On-site |
| Next Business Day (NBD) | Yes |
| Service time (hours x days) | 9x5 |
| On-site support | Yes |
| Compatibility | DesignJet Z6800 |
| HP segment | Business |
| Supplier features | |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | Post warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 1 year |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period | 12 month(s) |
| Warranty type | P |
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