HP 3y Next Business Day Response Onsite Customer Self Replace OptionRPOS HW Supp
- Remote problem diagnosis and support
- HP electronic remote support solution
- Onsite hardware support
- Materials, parts, and return shipping included
- Coverage includes up to 6 POS peripherals
- Escalation management
- Access to electronic support information
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Product Specification
- Product Code
- H44522576
- Manufacturer Ref
- U8CC9E
Product Details
- HP 3y Next Business Day Response Onsite Customer Self Replace OptionRPOS HW Supp
When hardware issues come up, the sooner you can get running again, the better. Our HP Hardware Next Business Day Onsite Solution Support is specially designed for your HP Point of Sale products, and includes support coverage for up to 6 attached peripherals, to vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it - so you can get back to work.
- Support coverage for your entire POS solution
Enjoy peace of mind knowing you have access to our knowledgeable expertise and efficient service and support for your complete POS solution (limited to base unit and up to 6 peripherals). - Help is on the line - or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person. - We'll be there the next business day
In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.[1]
Specifications
| Features | |
|---|---|
| Number of years | 3 year(s) |
| Type | On-site |
| Next Business Day (NBD) | Yes |
| On-site support | Yes |
| Compatibility | OPTL CSR RPOS |
| HP segment | Business |
| Supplier features | |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional information | Excludes external monitor |
| Care Pack type | Electronic |
| Coverage period | 36 month(s) |
| Warranty type | S |
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