HP 4 year Pickup and Return w/Defective Media Retention Notebook Hardware Support
- Remote problem diagnosis and telephone support
- Prepaid shipment to HP repair center
- 3-5 business day offsite repair<sup>[1]</sup>
- Prepaid return shipment
- Defective Media Retention
|
Product Specification
- Product Code
- H44524022
- Manufacturer Ref
- UB0H4E
Product Details
- HP 4 year Pickup and Return w/Defective Media Retention Notebook Hardware Support
Pickup and Return Service with Defective Media Retention offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. When dealing with defective storage media, you maintain control of your sensitive data.
- Enjoy door-to-door service
HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product. - Reduce your costs
For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support. - Get high-quality support
HP’s expert technicians have the tools and resources to repair your equipment properly.
Specifications
| Features | |
|---|---|
| Number of years | 4 year(s) |
| Type | Pick-up&return |
| Supplier features | |
| Support type | Pickup and return |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 4 years |
| Response time | Repaired within 3-7 business days |
| Service method | Depot repair |
| Additional information | Excludes external monitor |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period | 48 month(s) |
| Warranty type | S |
| Logistics options | Courier pick up and return |
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